Returns & Exchanges

At Boveda, we stand behind the quality of our products and offer a 30-day return window for items in their original, unopened packaging. If you are not completely satisfied with your purchase, our team is here to ensure a smooth and transparent exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and zip code to start the process.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked.

• 3.
  Package Securely

  Place the items in their original packaging and secure the return label to the outside of the box.

• 4.
  Receive Refund

  After our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.